Enhancing Customer Experience by empowering Customer Service
About Us
Elevate your CX strategy effortlessly with our experienced team leveraging the power of AI.
Our solution converts customer feedback into actionable insights, saving time and costs. Say goodbye to guesswork and hello to data-driven decisions for enhanced customer satisfaction and business success
Our Products
Expeditive Insights
Expeditive Quality
Expeditive Agent
Agent-Centric Metrics Dashboard to unlock insights for customer
Agent Evaluation to identify opportunities in your operation
Automated agent to answer clients inquiries
How does Expeditive AI works?
Load/get Customer Service conversations
We store your conversations/chats with customers just for the period you stay with us
Let AI do the work
We process the conversations with AI to extract insights and key information massively
Visualize results and get insights
We help you make the best data-driven decisions and enhance your Customer Experience
Unlock the power of Customer Experience
Get insights from every conversation
Stop sampling conversations and analyzing just 10% or less of all your customer inquiries
Get rid of Customer Service NPS surveys
With Expeditive AI you can get a NPS score from every conversation. Imagine that you sruvery everyone and everyone answers!
Have a complete understanding of your operation and Customer Experience
Dive into a dashboard that doesn't just track, but interprets every nuance of Customer Service, giving you real-time NPS and resolution rates that define the next level of customer satisfaction. Welcome to the forefront of customer intelligence.
Evaluate & improve agents with each interaction
Maximize efficiency with Expeditive Scorecard—where swift evaluations lead to quicker improvements and more time for what matters: your customers.
Get a quote or set up a consultation.
Phones
+54 (011) 6280-2776
+54 (291) 405-3564
Email
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